Environmental Policy

As green as we can be

We are continually developing our processes to make sure Rufflets is as green as it can be. In order to do this, we put in place measures to conserve energy that includes timed lighting and modern insulation. Rufflets recycle waste and hope to encourage wildlife by employing professional gardeners to maintain the flora and fauna within the grounds. This allows us to grow our own fresh produce for use in our restaurant.

Taking care of our environment

Below you can see further examples of sustainable practices adopted by the eco-friendly Rufflets St Andrews:


Radiator Thermostats have been installed in all bedrooms, public areas and offices so that individual room temperatures can be controlled separately.

Insulation – all curtains are interlined to provide better insulation. This has been further improved by the installation of roller blinds in public rooms.

Newer bedrooms benefit from double glazing to improve heat retention.

Energy saving lamps have replaced traditional lamps in the vast majority of the building. Dimmer switches are also in operation in public areas, and as policy we are changing many public area lights from halogen to LED units.

All external lights have timers or movement sensors.

Smaller capacity kettles were introduced in guest bedrooms to reduce the amount of water being heated by guests.

Towels -The hotel promotes an option for guests to reduce the frequency of having their towels changed on a daily basis, by employing tent cards in guest bedrooms.

Equipment purchasing practice includes the identification of low energy appliances when replacing existing equipment.

Housekeeping staff are trained to switch off lights and appliances, including televisions left on standby mode.

Timers have been installed for lighting and heating systems to prevent energy being used unnecessarily.


Flow regulators have been fitted to taps throughout the building.

Low Flow replacement showers are being introduced to reduce the volume of water used.

Water from the burn is pumped and used to irrigate the vegetable garden.

When bedrooms are refurbished, smaller dual flush cisterns are installed in all new bathrooms to reduce the flow of water in toilets.

Water Hippos are fitted to many of the older cisterns.

Rainwater Harvesting System is in operation in our Garden Suite.


Where possible, the business seeks to purchase from local suppliers, therefore reducing the transport costs of the raw materials.

When the option exists, the business aims to select suppliers who have good environmental practices in place.


Old sheets, towels and soaps are given to local charities for use.

Older equipment such as televisions are given to local housing charities.

Re-cycling of glass, paper, cardboard and plastic is in operation. Currently, there is no arrangement in place for the collection of metal waste but a contractor is being sought for this.

Grounds and gardens:

Rufflets is fortunate in having extensive formal gardens, as well as a vegetable garden, wild garden and woodland, providing cover for a variety of birdlife and other wildlife.

The hotel employs two full-time gardeners, who are tasked with providing produce for use in the kitchen to serve in the restaurant as well as fresh flowers for the hotel.

There is an established wildlife area, with woodland and streams, in which many different types of wildlife exist in a natural environment. Planting of native plants is used throughout, with a regular rotation of plant types. Nesting boxes are not used, as the woodland and hedgerows already provide natural nesting sites.

Carbon reduction:

In 2007, the hotel completed its largest development project in over 50 years – a state-of-the-art banqueting suite, named The Garden Suite, which opened to the public in December 2007.

During the planning process, it was clear that the new building would significantly increase the amount of electricity and gas and water used within the business. As a result, it was decided that there was a need for additional measures to assist in the monitoring of energy usage, and equally important, the amount of CO2 emissions that were being produced.

In 2007, the hotel undertook a full audit of its energy usage. The result of this audit showed that the business generated 273 tonnes of carbon emissions annually (based on figures January 2006 to January 2007), and offset the cost, amounting to over £3000, would be invested into 3 projects, linked with Scotland and tourism.

Rufflets officially announced carbon neutral status in June 2007, becoming one of the first carbon-neutral hotels in the UK and the first in Scotland to do so.

The owners of Rufflets are committed to continuing to audit the emissions annually, with the main emphasis on reducing the current levels, but also to offset the amount of CO2 produced into new projects each year.


It is accepted that the business will always use gas and electricity, and therefore always produce CO2 emissions, but the initial aim is to reduce the overall usage.

As the offset cost decreases year-on-year, the owners plan to use the monetary difference saved to re-invest in eco-business programmes specifically linked to Scotland and tourism. The aim is to be recognised as showing ‘best practice’ within the industry.

why book direct?

We always offer our lowest prices on our own website. If you find a lower qualifying rate within 24 hours of making your reservation, we will match the lower rate, and add an extra 5% discount.

If you need to cancel your reservation, as long as it’s at least 24 hours prior to your planned arrival date, we won’t charge you. Just e-mail reservations@rufflets.co.uk (does not apply to advance purchase rates)

When you book directly with us, we will upgrade your booking to the next room category, subject to availability at check-in


Lunch and bar served from 12pm daily

Afternoon Tea served between 2pm and 4.30pm daily 

(minimum 24 hour advance booking required)

Dinner served between 6pm and 9pm daily