Privacy Policy

More small print

SK Chase provide a complete voucher solution for luxury hotels worldwide. We ensure that any personal data collected is protected and treated in an ethical, accurate and private way, empowering individuals.

All you need to know

SK Chase provides a complete voucher solution to Rufflets. SK Chase will process your personal data in order to provide the requested services to you which includes; processing voucher orders, processing payments, fulfilling voucher orders and providing customer support.

If agreed by yourself, Rufflets will have access to your personal data for hotel marketing purposes.
SK Chase will hold your data on behalf of Rufflets for as long as is necessary to provide these services.
Please also see Rufflets’s Privacy Notice.

3rd parties

SK Chase work closely with two 3rd party partners; JEM Marketing who print and dispatch postal orders and Ezone Interactive who provide additional customer service support. Both these 3rd party partners have relevant security processes in place to guarantee the safety of your data. This data will not be used for any other purposes.

Security

SK Chase are committed to ensuring the security of all data we hold and have relevant technological and managerial processes in place to secure your personal data.

Accessing records

You have the right to request a copy of the data we hold, if you would like a copy of this please put this in in writing to:

SK Chase
31 Palmerston Place
Edinburgh
EH12 5AP
enquiries@skchase.com

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why book direct?

BEST RATE GUARANTEE
We always offer our lowest prices on our own website. If you find a lower qualifying rate within 24 hours of making your reservation, we will match the lower rate, and add an extra 5% discount.

NO QUIBBLE CANCELLATION
If you need to cancel your reservation, as long as it’s at least 24 hours prior to your planned arrival date, we won’t charge you. Just e-mail reservations@rufflets.co.uk (does not apply to advance purchase rates)

COMPLIMENTARY UPGRADE
When you book directly with us, we will upgrade your booking to the next room category, subject to availability at check-in

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