Meet the Team

<p><strong>Stephen Owen, General Manager</strong></p>
<p>A Yorkshireman by birth, Stephen was raised, educated, and has lived in Scotland since the age of four. He is passionate about his adopted country, and believes that Scotland’s countryside, food and hospitality (and sometimes its climate) rival those of any other country in the world.</p>
<p>Having worked in the hospitality industry in Scotland for well over 30 years, Stephen counts organising lunch for The Queen in the World Heritage Village of New Lanark as one of his proudest professional moments.</p>
<p>With his wife, Tiggy, and twin daughters Olivia and Grace, Stephen moved to St Andrews in 2002, and has been living in Crail since 2007. Since then, his mission has been to find all the best beaches, food suppliers, and “hidden gems” in the East Neuk, and he can be relied on to share his discoveries generously with guests.</p>

Stephen Owen, General Manager

A Yorkshireman by birth, Stephen was raised, educated, and has lived in Scotland since the age of four. He is passionate about his adopted country, and believes that Scotland’s countryside, food and hospitality (and sometimes its climate) rival those of any other country in the world.

Having worked in the hospitality industry in Scotland for well over 30 years, Stephen counts organising lunch for The Queen in the World Heritage Village of New Lanark as one of his proudest professional moments.

With his wife, Tiggy, and twin daughters Olivia and Grace, Stephen moved to St Andrews in 2002, and has been living in Crail since 2007. Since then, his mission has been to find all the best beaches, food suppliers, and “hidden gems” in the East Neuk, and he can be relied on to share his discoveries generously with guests.

<p><strong>Craig McPherson, Deputy General Manager</strong></p>
<p>Craig McPherson joined the team in October 2005, having spent the previous 15 years with the Old Course Hotel in St Andrews. Craig brings a wealth of experience of hotels and the Scottish golf scene. Very much a local to the town, he is the fount of all knowledge when it comes to getting the best table reservations in town, or a last minute tee time on the Links Courses. Regrettably, his own handicap is not as low as it should be, so he is yet to make the hotel golf team!</p>

Craig McPherson, Deputy General Manager

Craig McPherson joined the team in October 2005, having spent the previous 15 years with the Old Course Hotel in St Andrews. Craig brings a wealth of experience of hotels and the Scottish golf scene. Very much a local to the town, he is the fount of all knowledge when it comes to getting the best table reservations in town, or a last minute tee time on the Links Courses. Regrettably, his own handicap is not as low as it should be, so he is yet to make the hotel golf team!

<p><strong>Marc J</strong><strong>ü</strong><strong>rgen W</strong><strong>ö</strong><strong>hner, Head Chef</strong></p>
<p>A passion that began at the age of 16 as a kitchen apprentice with the Romantic Hotel Group in Munich, Germany, Marc’s roles have taken him around the world.</p>
<p>26 years, three continents and numerous accolades later we welcome Marc as Head Chef at Rufflets Hotel. From apprentice and running a section in his first role in the kitchen, Marc got his first taste of travel during his German National Service in Canada and it wasn’t too long before he had worked his way up through the ranks mastering classic German, French and Italian cooking. In 1998, his love affair with Scotland began in earnest taking up the role of Demi Chef at Killiechronan House on the Isle of Mull, as well as spending periods at the Bridge of Orchy Hotel and the Lake Hotel, Port of Menteith as Sous Chef. At Auchrannie Country House Hotel & Spa on the Isle of Arran, Marc moved into his first head chef role, followed by Fernhill Hotel in Portpatrick.</p>
<p>After a period of ten years in Australia at leading restaurants in Noosa, Queensland, earning various accolades, Marc returned to Scotland as executive chef at the Duisdale House Hotel & Toravaig House Hotel, including a period as executive chef at the Ship Inn, Elie.</p>
<p>Married to Ruth for just over 20 years, and now with two teenage children, he has been living in one of the wonderful East Neuk villages for 4 years. In his spare time, Marc loves an opportunity to go off-shore fishing, camping, and discovering his adopted country. He also has a desire to learn more about gardening – which is just as well now that he has such a big kitchen garden to get to grips with!</p>

Marc Jürgen Wöhner, Head Chef

A passion that began at the age of 16 as a kitchen apprentice with the Romantic Hotel Group in Munich, Germany, Marc’s roles have taken him around the world.

26 years, three continents and numerous accolades later we welcome Marc as Head Chef at Rufflets Hotel. From apprentice and running a section in his first role in the kitchen, Marc got his first taste of travel during his German National Service in Canada and it wasn’t too long before he had worked his way up through the ranks mastering classic German, French and Italian cooking. In 1998, his love affair with Scotland began in earnest taking up the role of Demi Chef at Killiechronan House on the Isle of Mull, as well as spending periods at the Bridge of Orchy Hotel and the Lake Hotel, Port of Menteith as Sous Chef. At Auchrannie Country House Hotel & Spa on the Isle of Arran, Marc moved into his first head chef role, followed by Fernhill Hotel in Portpatrick.

After a period of ten years in Australia at leading restaurants in Noosa, Queensland, earning various accolades, Marc returned to Scotland as executive chef at the Duisdale House Hotel & Toravaig House Hotel, including a period as executive chef at the Ship Inn, Elie.

Married to Ruth for just over 20 years, and now with two teenage children, he has been living in one of the wonderful East Neuk villages for 4 years. In his spare time, Marc loves an opportunity to go off-shore fishing, camping, and discovering his adopted country. He also has a desire to learn more about gardening – which is just as well now that he has such a big kitchen garden to get to grips with!

<p><strong>Gavin Aitken, Food and Beverage Manager</strong></p>
<p>Guests who want to improve their wine and whisky knowledge (with a little bit of practical experience) should head for Gavin Aitken, our Food and Beverage Manager. Gavin often arranges whisky tasting evenings for individuals or small groups from our selection of over 100 malts and is also responsible for selecting wines for our extensive wine list. Gavin is an able and keen golfer, which is that other conversation at the bar!</p>

Gavin Aitken, Food and Beverage Manager

Guests who want to improve their wine and whisky knowledge (with a little bit of practical experience) should head for Gavin Aitken, our Food and Beverage Manager. Gavin often arranges whisky tasting evenings for individuals or small groups from our selection of over 100 malts and is also responsible for selecting wines for our extensive wine list. Gavin is an able and keen golfer, which is that other conversation at the bar!

<p><strong>Heather Rothery, Head Housekeeper</strong></p>
<p>Heather celebrated her 25th year at Rufflets in 2015. Her hands on approach and attention to detail ensures that our rooms are cleaned and maintained to a four star standard. Heather and her dedicated team were awarded “Best Housekeeping Hotel of the Year” in the 2005 Hotel Review Scotland awards. So it’s not just about plumping pillows and tucking Rufus into bed!</p>

Heather Rothery, Head Housekeeper

Heather celebrated her 25th year at Rufflets in 2015. Her hands on approach and attention to detail ensures that our rooms are cleaned and maintained to a four star standard. Heather and her dedicated team were awarded “Best Housekeeping Hotel of the Year” in the 2005 Hotel Review Scotland awards. So it’s not just about plumping pillows and tucking Rufus into bed!