At Rufflets, we are committed to providing the highest levels of customer comfort, care and service. To assist us in the delivery of those standards we regularly look for like-minded, motivated and enthusiastic individuals who have a talent in hospitality. If you are looking for a career in the hotel industry and would like to find out more about working at Rufflets then please contact us on 01334 472594. National Vocational Qualifications are available and can be gained in house.
Reception & Reservations Administrator
We have a fantastic opportunity to join our Front Office Team within Rufflets Hotel.
Working as part of a team and, at times, unsupervised, you will be dealing with the day to day running of the front office reservations and reception desk.
Duties include: taking and processing reservations competently and accurately for accommodation and for the hotels’ 2 Red Rosette restaurant, responding efficiently to all enquiries by email, telephone and fax, managing the busy switchboard, running the reception desk, checking in and out hotel guests, cash handling, dealing with golf bookings. Other responsibilities include maximising revenue through the upselling of rooms and upgrades and other services and maintaining relationships with other key departments such as Housekeeping, Events and the Kitchen.
The ideal candidate must have excellent customer service and communication skills and be able to prioritise and multitask in a calm and effective manner. Previous experience in a similar role is preferred, however is not essential.
This is a full-time, permanent position working 40 hours per week on a shift basis 5 days from 7, including weekends.
Shifts are 6.45am – 3.00pm and 2.45pm and 11.00pm so own transport is essential. Sorry, no live in available.
Please send your CV and cover letter to:
Deputy General Manager
Or by email to firstname.lastname@example.org
Food & Beverage
Assistant F&B Manager
Rufflets Hotel in St Andrews is seeking an experienced, dedicated and passionate individual to complement the existing team in our busy F&B department. This role will cover the 2 AA rosette restaurant as well as an award-winning banqueting operation. Reporting directly to the F&B Manager the successful candidate should show initiative, dedication and demonstrate excellent customer service skills. Salary depends on level of experience, and short-term accommodation is available. If you feel that you possess the drive, talent and relevant experience, and have a desire to work in one of the best hotels in Scotland, please send your CV and cover letter to:
Rufflets Country House Hotel
Or by email to email@example.com
If you feel that you possess the relevant experience and have a desire to work in one of the best hotels in Scotland, please get in touch.